Lead the Shift: How to Build Managers Who Lead, Not Just Supervise

Most restaurants promote from within—but fail to develop the leadership skills needed to thrive at the next level. In this fast-paced, interactive session, leadership coach and pizzeria operator Tyrell Reed shares the exact principles from his Lead the Shift workbook that have helped emerging managers build confidence, improve team communication, and deliver stronger results on every shift

• A framework for developing first-time managers into self-led leaders
• Tools to build accountability without becoming a “babysitter”
• The #1 coaching phrase Tyrell teaches to reframe poor performance in the moment